Volunteer Safety Protocol – 6/8/2020

Restricted Hours

As part of the Saint Francis Center’s (SFC) COVID-19 Response Plan, services are open to guests with restricted hours, 7am-3pm.

Screening Volunteers

All volunteers self-screen upon arrival. Individuals are responsible for documenting their temperature and confirming they are not experiencing the following symptoms: cough, shortness of breath/difficulty breathing, fever, chills, muscle pain, sore throat, and new loss of taste and smell.

Any volunteer experiencing symptoms prior to arrival will be asked to stay home. Further, any individual who becomes sick during the day will be sent home immediately.

If a volunteer has knowingly been in physical contact with an individual who has tested positive for COVID-19, they will be asked to not return to SFC for at least 10 days since being exposed.

Screening Guests

All guests are screened at the door before entering. This includes taking their temperature and confirming they are not experiencing any COVID related symptoms.

If a guest has tested positive for COVID-19, they are not allowed into the facility. In order to return, the guest must bring official documentation indicating they have been cleared.

Due to the transient nature of our guests, SFC acknowledges there is an unavoidable challenge and inherent limitation in our ability to track a guest’s outside exposure to COVID-19.

Additional Safety Precautions for Volunteers

Volunteers are required to wear a face mask at all times. SFC has face masks, gloves, and hand sanitizer available for use. For additional protection, face shields are also available for volunteers by request.

As often as possible, volunteers will maintain 6 feet distance apart from other volunteers, staff, and guests in order to practice appropriate social distancing.

Hand sanitizer and disinfectant wipes and spray are available at each volunteer station. Sanitizing products are also available in the break room.

At the beginning and end of each shift, volunteers are asked to wipe down the surface area of their work station. In doing so, helping ensure their protection and the protection of others.

Volunteers are asked to wash their hands often with soap and water for at least 20 seconds. Or, as an alternative, use hand sanitizer with at least 60% alcohol. Key times for volunteers to wash their hands include:

  • Before and after work shifts
  • Before and after work breaks
  • After blowing their nose, coughing, or sneezing
  • After using the restroom
  • Before eating or preparing food
  • After putting on, touching, or removing cloth face coverings

Social Distancing with Guests

Mail, storage, and the clothing room are temporarily operating at an offsite location (2314 North Broadway). To help enforce social distancing, staff are limiting the number of guests coming in and out of the building. The breakdown of these precautions are as follows:

  • Mail: only two guests are allowed in the mail room at a time
  • Storage: only one guest served at a time
  • Clothing Room: only two guests at a time shop in the clothing room. Due to limited space, only one staff member will be managing the distribution.

Please note, these are the current procedures while the Day Center is under renovations. Protocol will be adapted (again) when renovations are complete.

Helpful Resources